Privacy Policy

Last updated: November 8, 2025

1. Information We Collect

We collect information that you provide directly to us when you:

  • Create an account
  • Use our services
  • Contact us for support
  • Subscribe to our newsletter

This information may include:

  • Name and contact information (email, phone number)
  • Company information (name, registration number, address)
  • Financial data (invoices, expenses, tax information)
  • Payment information (processed securely by Lemon Squeezy)
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We work with third-party service providers (like Supabase for database, Lemon Squeezy for payments) who need access to your information to perform services on our behalf
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
  • Business Transfers: In connection with any merger, sale of assets, or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • End-to-end encryption for sensitive data
  • Secure data storage with Supabase (PostgreSQL with Row Level Security)
  • Regular security audits and updates
  • Access controls and authentication
  • HTTPS encryption for all data transmission

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with our services
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

You can request deletion of your data at any time by contacting us. Some information may be retained for legal or legitimate business purposes.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your data
  • Restriction: Request restriction of processing

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Understand how you use our service
  • Improve your experience
  • Provide personalized content

You can control cookies through your browser settings.

8. Third-Party Services

Our service integrates with third-party services:

  • Supabase: Database and authentication
  • Lemon Squeezy: Payment processing
  • Companies House API: UK company information lookup

These services have their own privacy policies. We recommend reviewing them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification (for significant changes)

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: solofyn@protonmail.com
Website: https://solofyn.com/dashboard/help
Address: [Your Business Address]

13. GDPR Compliance (EU Users)

If you are located in the European Union, you have additional rights under GDPR:

  • Right to be informed about data collection
  • Right of access to your data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

Our lawful basis for processing your data is primarily based on your consent and our legitimate business interests.